Customer Service

Quick Response

MG’s commitment to your success is unparalleled. To ensure prompt and accurate deliveries, we are fully integrated to track your order from entry through shipping, and our experienced staff is fully trained to respond quickly and accurately to all of your requests regarding products, packaging, labels, purchase orders, technical inquiries, and safety data sheets.

Confidentiality

Confidentiality is the cornerstone of every private label relationship, and at MG, this concept is taken very seriously. From the design of your product and packaging to the drop shipment of your orders directly to your customers, our relationship is kept secret. This includes not only externally, but even within MG, where only those employees directly involved with your account are privy to your information.

Technical Assistance

Tech Advice

To assist you with even the most diffi cult technical questions, MG’s Toll-Free hotline, fax, and e-mail address allow you to converse one-on-one with one of our technical specialists about any welding situation. Our staff consists of individuals with a wide range of experience from former maintenance welders to welding engineers, all ready to assist you with even the most diffi cult questions. All discussions remain confi dential.

Tech Training

Familiarity with the products that you are selling is of utmost importance in the M&R market. For this reason, MG has built a training facility to help educate and share experiences in regards to our products, applications, and even competitive information. Both classroom and laboratory facilities are available, and arrangements can be made for both group and individual sessions.

Research & Development

R & D

MG’s continuing investment in research and development results in the ongoing development and formulation of new or modifi ed alloys. Whether you require a specifi c chemistry or a simple color change, MG has the on-site facilities and staff to meet your requirements. Our goal is to give you the very best product available in the world today. Contact MG’s Private Label Department for available colors and custom engineered formulations.

MG Welding private label electrodes support

MG Welding private label electrode testing

MG Welding private label electrode training

MG Welding private label custom electrode formulations

MG Welding private label electrode testing

N94 W14355 Garwin Mace Dr.  :  Menomonee Falls, WI 53051 USA  :   001 (262) 532-4677  :   (800) 558-8524 (USA/Canada)